Designed for use in small to midsize offices, the HP OfficeJet Pro 9025e All-in-One Printer ($329.99) replaces the OfficeJet Pro 9025 we reviewed back in early 2019. Like the 9025, the 9025e is relatively fast and it prints well. It holds up to 500 sheets of paper via two large 250-sheet paper drawers, and its automatic document feeder (ADF) scans, copies, and faxes stacks of two-sided pages without user intervention. The primary upgrade is the offer of free ink for six months via the Instant Ink subscription program coupled with HP’s latest discount ink incentive, HP Plus. Like its predecessor, the OfficeJet Pro 9025e is an impressive all-in-one printer that’s more than capable of handling your small business’s document processing needs.
A Powerful Printer With Increased Value
Measuring 12.5 by 17.2 by 15.6 inches (HWD) and weighing 25.6 pounds, the OfficeJet Pro 9025e is the same size and weight as its predecessor. It also takes up about the same amount of desk space as Epson’s WorkForce Pro WF-4830, but it’s several inches smaller and about 14 pounds slimmer than the bulk-ink Epson EcoTank Pro ET-5880, and smaller still and almost 20 pounds lighter than Brother’s tabloid-size (11 by 17 inches) MFC-J6945DW, a 2019 PCMag Best of the Year recipient.
Like the OfficeJet Pro 9025, the 9025e comes with a 35-page single-pass auto-duplexing ADF for copying, scanning, and faxing two-sided multipage documents. The AIOs mentioned in the above paragraph also come with auto-duplexing ADFs, but theirs (and most others in this class) hold up to 50 pages.
In addition to operating the 9025e from a PC or mobile device (which we’ll look at shortly), you can also set up and initiate walk-up tasks, such as making copies or scanning to the cloud, from the 9025e’s 2.7-inch touch-screen control panel.
As with most AIOs, you can define several workflow profiles (which HP calls Smart Tasks) that save your specified parameters for scanning and printing. This is handy if you often scan to a file type and destination, or print onto particular media. These profiles can be accessed from the touch screen as well as from desktop and mobile apps.
Paper input capacity on the OfficeJet Pro 9025e consists of 500 sheets split between two 250-sheet trays, which is the same on the Epson WF-4830. The MFC-J6945DW holds 600 sheets, split among two 250-sheet cassettes and a 100-sheet multipurpose tray on the back of the machine, while the Epson ET-5880 holds 550 sheets, also divided among three separate sources.
The 9025e’s maximum monthly duty cycle is 30,000 pages and its recommended monthly volume is 2,000 pages. That’s the same volume ratings as the 9025 and the MFC-J6945DW. The Epson WF-4830’s maximum duty cycle is 3,000 pages higher and its recommended volume is 400 pages lower. The ET-5880’s maximum is 66,000 prints and its recommended monthly volume is 1,320 pages.
Connectivity, Software, and Security
As I mentioned earlier, the 9025e is identical in most ways to 2019’s 9025. That’s also true of its connectivity, software, and security features. This makes it easy to upgrade without upending your office’s workflow. In addition to standard interfaces, the 9025e has a front port for printing from and scanning to USB thumb drives.
Like all recent AIOs, the 9025e will talk to just about any kind of computer or mobile device. A web portal is accessible from your browser and lets you monitor ink and paper levels and modify security settings. A built-in firewall lets you manage access by IP address or password. These and other options are discussed in detail in my review of the earlier model.
Midlevel Print Speeds, High-End Output
Rated 24 pages per minute (ppm) for monochrome pages and 20ppm for color, the OfficeJet Pro 9025e has about average speed for this class. To gauge how well it holds up to its competitors in real-world use, I connected the 9025e via Ethernet to our standard Intel Core i5 testbed PC running Windows 10 Pro.
When printing our 12-page Microsoft Word text document, the 9025e managed 26.4ppm, or 2.4ppm faster than its rating. That’s 8.1ppm faster than the Brother MFC-J6945DW, 1.5ppm faster than the HP 9025, 1.1ppm slower than the Epson WF-4830, and 3.6ppm slower than the Epson ET-5880.
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Next, I timed the 9025e as it printed our collection of complex color Adobe Acrobat PDF documents, Excel spreadsheets with accompanying charts and graphs, and PowerPoint handouts with colorful graphics and typefaces at varying sizes, weights, and colors. Then I combined these scores with those from printing the 12-page Word document and came up with a comprehensive score of 11.9ppm for printing our entire business test suite. Here, the 9025e’s score is about average among this group of competitors. (The ET-5880 stands out, scoring about 7pp to 8ppm faster than the others.)
Finally, the 9025e printed our colorful and detailed 4-by-6-inch snapshots in 19 seconds apiece, a little slow for this class of printer.
As for output quality, the 9025e’s text looks well-shaped and highly legible down to the smallest we test (4 points), which is more than good enough for most business-document output. The full-page Excel charts and graphs and PowerPoint handouts I printed looked good, too. Colors came out vivid and accurate, and complex details such as hairlines (rules 1 point or smaller) were well-delineated and unbroken from end to end.
Photos printed well. The 9025e supports borderless output on prints up to letter-size (8.5 by 11 inches), which can give photos and graphics a more finished appearance. This capable machine should make your business correspondence look good.
Your Choice of Running Costs and HP Plus
A recent price raise on HP’s Instant Ink program has rendered it less of a value, but it’s still a logical choice in some scenarios. Without Instant Ink, your running cost should be about 1.8 cents for monochrome pages and 8.3 cents for color pages. Compared with similar machines—such as, say, Epson’s WF-4830, with running costs of 3.6 cents for monochrome pages and color prints for around 11.7 cents each—the 9025e’s numbers aren’t bad, especially if you print predominantly monochrome pages, which most small offices do.
However, if you often print in color, it’s worth looking into Instant Ink. The lowest Instant Ink rate you can get—when you spring for the highest-yield package of 1,500 prints per month for $49.99—is 3.3 cents per page, no matter what’s on that page. Borderless 8.5-by-11-inch color photographs will cost you the same as brief monochrome correspondence. Smaller Instant Ink packages are available for less money, but the per-page price is higher. If you subscribe at 500 pages for $18.99, for instance, each page will cost you 3.8 cents. Depending on your print volume, that half-penny per page could add up fast.
Other company’s bulk ink programs give you more bang for your buck. Brother’s MFC-J6945DW, one of that company’s INKvestment Tank brand machines, prints monochrome pages for just under 1 cent each and color prints for just under 5 cents each. The Epson EcoTank Pro ET-5880’s monochrome and color prints run about 2 cents each. That EcoTank machine, however, costs more than twice as much as the 9025e up front. Make sure that your print volume is heavy enough to warrant spending close to $900 for the printer.
One other factor: the 9025e is an HP Plus machine, which means that HP throws in what it says is the first six months’ worth of ink for free. The limit on that offer is 700 pages per month. The midrange Instant Ink Business package provides 700 pages for $24.99 a month, so HP Plus has a value of about $150. That’s not bad, but not nearly as good a deal as the two years of truly unlimited ink reimbursement that Epson includes with its EcoTank Pro machines.
A Strong Contender in a Crowded Field
There are a lot of highly capable printers with competitive consumables incentives available these days. It’s definitely a buyers’ market and a great time to shop for bargains. The OfficeJet Pro 9025e is a relatively fast machine with terrific output and some good ink discounts. Epson offers a very similar machine, the ET-5880, with two years of unlimited ink, but it costs more than double the price of the 9025e, so light-volume offices may find that HP’s bundle is a better deal. The 9025e is an excellent office printer at a reasonable price that should meet your needs for years to come.